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How Dialogs Are Organized In Arbeidsflate

Arbeidsflate displays messages and dialogs in a unified format (dialogs) provided by Dialogporten, and organize these dialogs into different views or folders based on their status or other attributes, reflecting their current state or location. Users can also navigate the inbox using the search bar and various filters to locate specific messages or dialogs.

Inbox element views in dialogporten-frontendโ€‹

Folder/ViewStatusSystem LabelComment
InboxNotApplicable, InProgress, RequiresAttention, CompletedDefaultLanding page for search results
DraftsDraftDefaultStatus and label can not be overidden
SentAwaitingDefaultStatus and label can not be overidden
Archive(no specific status filter)ArchiveStatus and label can not be overidden
Bin(no specific status filter)BinStatus and label can not be overidden

Filter Categoriesโ€‹

Three main filter types are generated:

  • Sender (org): Based on unique organization IDs present in the dialogs, e.g. SKD.
  • Status: Derived from status and systemLabel fields. These are grouped and mapped to human-readable labels. Normalization logic ensures system labels like Archive or Bin are treated as labels, not statuses.
  • Updated date: Calculated from dialog updatedAt timestamps, grouped into relative time ranges (e.g. Today, This Week, Last Year).

These filters (when applied) are sent to Dialogporten as input parameters, together with (optional) search string (from searchbar) and selected authorized party.